03 Enhanced Tickets View Page

01 Introducing the New Ticket View in Freshdesk
The new Ticket View brings in a whole range of improvements to the ticket details page, including faster page load and usability. Here are some of the big...
Tue, 16 Apr, 2013 at 9:15 AM
02 Replying from the new ticket view
In the new ticket view, replying to a ticket can be done in two ways. You can either use the Reply button from the header on top of the page, or scroll do...
Thu, 4 Dec, 2014 at 5:22 PM